#Wetakecare – for your unconcerned vacation.
Dive into your holiday with an extra for your health!
Together we stay healthy. With "distance", your unforgettable holiday comes within easy reach.
Our COVID-19 action plan:
Our strength these days is our family business. As a host family, we can implement decisions made and safety standards quickly, easily and safely.
We and our employees take care of our/your well-being and are only healthy in action.
For the love of your and our health, we ask you to keep a minimum distance of 2 metres from other guests.
South Tyrol is a safe travel destination
In the province of South Tyrol, safety is a top priority and prevention is close to all our hearts.
With the 3rd of June 2020 a piece of more freedom to travel begins. Travellers from the EU area will be allowed to enter and leave Italy again. Transit through Austria is permitted. We recommend taking the hotel's booking confirmation with you.
SLOW - Opening, lots of space, reception and online information center
More space for you: We have expanded our catering areas with additional outdoor areas so that you can enjoy a carefree holiday "at a distance".
SLOW - Opening: We are opening our structure initially only for a limited number of guests so that you have even more space for yourself.
Our online information center: You have checked in and would like to inform yourself comfortably from your room? No problem! Get all information about our offers, hikes, aktivCard highlights, excursions and events - daily updated - from the online guest net on your smartphone.
Personal consultation. Our guests have appreciated our personal advice for years and are happy to accept it. Come by the reception for a " chat".
Check-In / Check-Out
Online Check-In: We are working on a possibility to use an online check-in before arrival. As soon as this is possible you will be informed by us.
Hand disinfectant is already available in the reception area. Room keys are also disinfected before each arrival.
Check-Out: We recommend all our guests to check out the day before departure. Our guests are welcome to use the reception area to ask for any information directly.
Card payment is possible and the terminals are regularly disinfected.
Breakfast - Restaurant, Kitchen & Service
Best trained and courteous employees are waiting for you
Additional safety through partitions between the tables.
Tables in the bar area and also contact surfaces are continuously disinfected by our employees.
We ask our guests to wear their protective mask and the gloves provided at the breakfast buffet.
Cutlery, plates and glasses are washed at high temperatures to prevent viruses from spreading.
We have extended our catering area for our guests by 100 m² of outdoor space. More space - more room - to feel good.
Enjoy your breakfast this summer exclusively on our open-air terrace as an additional offer. Our guests are used to easy communication at our reception, they are happy to come by and inform themselves about our open-air breakfast.
Disinfection, room cleaning & security for your unforgettable time
Hand disinfectants await you at all strategic points in our accommodation.
All employees work with face masks or face visors.
Touch surfaces such as handrails, door handles, light switches, touch screens etc. are often disinfected.
In addition to cleaning, the rooms are also disinfected and all cleaning staff have been specially trained internally.
Linen and towels are supplied by our local partner Bolognini, which specialises in hotel linen. They work with high standards in cleaning and delivering the extra sealed linen.
For more security, all cleaning processes in the hotel have been optimised and adapted.
If you have any further questions, please do not hesitate to contact us!
Your family Plank